Lead Central AI – Terms of Service

Welcome to Lead Central AI (“Platform,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our software, tools, and services designed to help businesses capture, manage, and convert leads through AI-powered communication and automation.

1. Acceptance of Terms

By accessing or using Lead Central AI, you agree to be bound by these Terms on behalf of yourself or the business you represent. If you do not agree, you must discontinue use of the Platform immediately.

To use our services, you must:

  • Be an active subscriber

  • Comply with all applicable laws and regulations

  • Not use the Platform to compete with or replicate our services

2. Access & Accounts

You may be required to create an account and provide accurate, up-to-date information. You are responsible for maintaining the security of your login credentials and all activity under your account.

Lead Central AI may update, modify, or discontinue features at any time to improve performance and functionality.

We reserve the right to suspend or terminate accounts for violations of these Terms or non-payment.

3. Acceptable Use

You agree to use Lead Central AI only for lawful business purposes. You may not:

  • Send spam or unauthorized communications

  • Misrepresent your identity or business

  • Attempt to access or disrupt our systems

  • Reverse engineer or copy any part of the Platform

  • Collect or misuse user data without consent

Violation of these rules may result in immediate termination.

4. Messaging, AI & Automation Policies

Lead Central AI includes tools for SMS, email, voice, and AI-powered automation.

By using these features, you agree to:

  • Follow all applicable laws (including TCPA and CAN-SPAM)

  • Obtain proper consent before sending marketing messages

  • Include opt-out options where required

  • Avoid prohibited industries or restricted content

You are solely responsible for how you use messaging and automation within the Platform.

5. Billing & Subscription

Lead Central AI operates on a subscription basis:

  • Plans renew automatically unless canceled

  • Usage-based features (such as messaging or AI actions) may incur additional charges

  • Unused credits do not roll over

Failure to maintain valid payment may result in service interruption or account termination.

6. Intellectual Property

All software, features, and content within Lead Central AI are owned or licensed by us. You are granted a limited, non-transferable license to use the Platform for your business.

You may not copy, resell, or reproduce any part of the Platform without written permission.

7. User Content

You retain ownership of your data, contacts, and content. By using the Platform, you grant us permission to process and display your content as needed to provide services.

You are responsible for ensuring your content complies with all laws and does not infringe on the rights of others.

8. Data & Privacy

Your use of Lead Central AI is also governed by our Privacy Policy. By using the Platform, you consent to how we collect, use, and store data necessary to deliver our services.

9. Termination

You may cancel your subscription at any time. We may suspend or terminate access if these Terms are violated.

Upon termination, access to the Platform will be revoked and data may be removed in accordance with our policies.

10. Disclaimers

Lead Central AI is provided “as is” without warranties of any kind. We do not guarantee uninterrupted service, specific results, or error-free performance.

11. Limitation of Liability

To the fullest extent permitted by law, Lead Central AI is not liable for any indirect, incidental, or consequential damages arising from use of the Platform.

12. Governing Law

These Terms are governed by applicable U.S. laws. Any disputes will be resolved in the appropriate jurisdiction as determined by Lead Central AI.

13. Updates to Terms

We may update these Terms from time to time. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

14. Contact

For questions or support, please contact our team through your account or official support channels.